Could I view 4 Nightingale Lane next week?
Yes. I’ll check the property and ask the required viewing questions first.
Qualified
Product
The front desk work gets done, not just answered.
Sortx handles incoming enquiries and repair reports from first response to a useful outcome. Your team sees what happened, what was collected and what needs them next.
Enquiries and appointments
Watch the Front Desk keep moving.
A message or call arrives. Sortx responds, gathers the facts and writes the agreed appointment into a connected calendar.
Is Tuesday afternoon still available for the valuation?
I can help. Is the property occupied, and how soon would you like the valuation?
Owner occupied. Within the next two weeks.
Ready to schedule
Caller Could we see the house after work?
Sortx AI I’ll check the branch diary while we’re on the call.
Details collected
Connected calendar
A real slot becomes a commitment.
The hold, appointment and sync state remain distinct and visible.
Mon 3
Tue 4
Wed 5
Thu 6
Fri 7
12:00
13:00
14:00
Checking 13:00…
13:00 Sale viewing 4 Nightingale Lane
Appointment confirmed
Synced to Google Calendar
Synced to Google Calendar
Repairs and maintenance
Turn vague maintenance messages into repairs your team can act on.
Tenants follow a guided journey that identifies the fault, captures photographs and access details, flags safety risks and assesses urgency.
- Detailed fault identity instead of an unstructured message
- Immediate safety guidance when the answers reveal a hazard
- A complete report ready for the branch to assign to the right contractor
Report a repair
Guided intakeFault identity
Burst pipe
Plumbing → Leaks → Burst pipe
Tenant’s description
“Water is coming through the kitchen ceiling.”
Evidence3 photos
AccessToday · Any time
Safety advice shown immediately
Structured report ready for property management
The product
One Front Desk. Every answer, check and next step.
SortX keeps routine work moving and makes the moments that need judgement impossible to miss.
Every channel, one worklist
See what is moving and what needs you.
WhatsApp, portal, voice, email, SMS and website enquiries arrive in one accountable worklist. The latest message and the real attention state stay together.
No separate inboxes
Answers before automation
It checks the facts before it offers a time.
Property identity, availability, qualification, eligible staff and diary space each carry their source and last-checked time. Missing answers remain visibly missing.
Evidence, not a mystery score
A real working diary
Every booking lands in genuine capacity.
Confirmed appointments, temporary holds and connected-calendar busy time share the same week. SortX checks this view before it makes an offer, so staff do not inherit a collision.
Judgement, routed properly
When SortX stops, your team sees why.
An uncertain property match becomes a plain-English handoff with the original request, what SortX found and the decision a person needs to make.
Context travels with the work
See Sortx with your own work