A free CRM that runs the whole agency

Sales, lettings, tenancies, property management, compliance and client accounting, together on the same records. Not a trial and not a cut-down version: the CRM is free for good.

SortX property register for a sample agency
Free means free.
  • 25
    users
  • 2,000
    properties
  • 25 GB
    of documents
  • £0
    a month, forever
A sample sale in SortX's progression tracker, with its milestones and solicitors

Sales, from valuation to completion

Book the valuation, win the instruction and keep every buyer, viewing and offer on one record. Progression tracks each milestone, and your fee is ready to invoice the day the sale completes.

  • Valuations and instructions with your fee terms
  • Buyers matched to new instructions
  • Offers relayed and confirmed in writing
  • Sales progression through to completion
A sample lettings application in SortX with its referencing and right to rent checks

Lettings without the spreadsheet

Register applicants, match them to what's available and book viewings from the same screen. When an offer's accepted, record the checks and turn the application into a tenancy in one step.

  • Applicants matched for you

    Budget, bedrooms, areas and move-in date checked against every property you're letting.

  • Offers that follow the rules

    Offers above the advertised rent are refused under the Renters' Rights Act, and deposits are capped under the Tenant Fees Act.

  • Application to tenancy in one step

    Right to rent and referencing recorded for each person, then the tenancy drafted from the agreed terms.

A sample tenancy renewal in SortX, with the tenant's reply and the proposed rent

Tenancies that keep their own deadlines

Every tenancy holds its rent, deposit, documents, keys and history. SortX works out the dates that matter and puts them on your Today screen before they're missed.

  • The deposit protection clock

    The 30 days to protect a deposit and serve prescribed information, counted from the day you received it.

  • Rent reviews and renewals

    Section 13 increases, agreed changes and renewals, with the rent in force always right.

  • Move-ins and move-outs

    Meter readings, keys, forwarding addresses and check-out inspections, listed until each one is done.

SortX property register for a sample agency

Property management in one place

Repairs, inspections, planned servicing, contractors and keys sit against the property they belong to, so anyone in the team can pick up where someone else left off.

  • Log and assign repairs, free
  • Routine, check-in and check-out inspections
  • Planned servicing on a schedule
  • Key sets signed in and out
Automate your repairs
SortX rent screen showing who has paid, who is late and how much is owed, using sample tenancies

Client accounting that adds up

Record rent, post fees, pay landlords and contractors and reconcile the bank, in a ledger that can't be quietly edited. SortX keeps the books; the money stays in your client account.

  • Landlord statements as PDFs
  • Contractor invoices and tenant recharges
  • Deposit deductions and returns
  • Bank reconciliation, statement by statement
SortX compliance register with gas safety, EICR and EPC certificates and their expiry dates, using sample data

Compliance you can see coming

Gas safety, EICR, EPC, smoke and carbon monoxide alarms and licensing are tracked for every property, with a task raised before a certificate runs out. Standard reports cover the rest of the agency.

  • Gas safety and EICR
  • EPC ratings
  • Smoke and CO alarms
  • Agency reports
Start free

And everything around it

  • Diary and viewings

    A shared diary for viewings, valuations and inspections, with clashes caught before they're booked.

  • Today and tasks

    One screen of what needs someone today: tasks, enquiries, arrears and expiring certificates.

  • Documents

    Agreements, certificates and photos filed against the right record and previewed in place.

  • Automations

    When something happens, SortX creates the tasks and assigns the work, the way you set it up.

  • Import and export

    Bring your book in from a spreadsheet or your old system, and download everything whenever you want.

  • Your whole team

    Up to 25 users with owner, admin, member and viewer roles, and two-factor sign-in.

Questions about the free CRM

  • No. The CRM is free for good, with every area included. You only pay if you add one of the AI tools, and you can remove them again whenever you like.

  • Yes. Bring in properties, landlords, tenants and tenancies from a spreadsheet or your current system's export, including opening balances and arrears.

  • Yes. Tell SortX what you use it for and it shows you the parts you need. Everything else is a click away if you grow into it.

  • Yes. Add your branches, share one set of records across them and report on each branch separately.

  • Each agency's records are kept separate from every other's, sign-in supports two-factor authentication and you can download your whole workspace whenever you want.

  • Nothing stops working. The CRM includes 25 users, 2,000 properties and 25 GB of documents; past that, we'll talk to you about raising it.

Move your agency onto SortX this week

Set up your workspace, invite the team and bring your book across. It costs nothing to run, and there's no card to enter.