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Rent collection and arrears chasing on autopilot

Tenants keep paying into your client account. SortX reads the bank feed, matches every payment to the right tenancy and chases anyone who's late by text and email, so your team only picks up the phone for the tenants who really need it.

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SortX rent screen showing who has paid, who is late and how much is owed, using sample tenancies
SortX bank feed with an incoming payment being matched to a tenancy, using sample data

Every payment matched to the right tenancy

No more ticking off a bank statement line by line. Payments come in, SortX works out whose they are, and the rent ledger and landlord balances update themselves.

  • A live feed from your bank

    Connect your client account with read-only open banking consent. Payments appear in SortX as they land.

  • Matched automatically

    Payments are matched to tenancies by their reference. Part payments settle the oldest rent first and overpayments are held as credit.

  • The odd ones come to you

    Anything SortX can't place with confidence waits at the top of the list for a person to match it.

SortX arrears case for a sample tenant with the chasing history and next reminder

Arrears chased before they grow

As soon as rent is overdue the chase starts: a friendly reminder first, then firmer ones while it stays unpaid, by text and email. Agree a payment plan and it pauses, with the reason on file.

  • Arrears by age, today
  • Every reminder on the tenant's history
  • Pause chasing for a payment plan
  • Landlord statements that match the bank

Chasing rent by the end of the week

Bring your tenancies across once and the rest runs every day.

  • Import your tenancies

    Upload a spreadsheet or your old system's export. Give the date rent is paid up to and nothing from before it is billed.

  • Connect your bank

    Give read-only consent to your client account. You can withdraw it at any time.

  • Check the first matches

    Review the payments SortX matched and place any it wasn't sure about.

  • Let the chasing run

    Reminders go out by themselves, and you see who has paid each morning.

  • £0
    for the CRM underneath
  • 0%
    VAT added
  • 1
    month at a time

Switch it on when you're ready. Cancel any time.

Add it from Settings → Products in your free SortX CRM, where you see the price before you buy. It's a monthly subscription with no contract, and we don't add VAT.

It appears as Rent Roll in your SortX billing. Without it, you read the bank statement, record each payment in SortX and chase arrears by phone or letter, all still free.

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Hand over more of the busywork

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Questions agents ask

  • No. Tenants pay into your own client account, as they do now. SortX reads the feed, keeps the records and statements, and never holds or moves the money.

  • Most UK banks connect through open banking. You give read-only consent, and you can withdraw it whenever you like.

  • A payment settles the oldest rent owed first, then rent in advance. Anything left over is held as credit on the tenant's account, never lost.

  • Yes. Pause the chase for a payment plan or any other reason. The reason is recorded and you can restart it at any time.

  • Yes, and they're part of the free CRM. Generate a landlord statement for any period and send it as a PDF; it can't be changed once it's issued.

  • The rent ledger, recording payments, arrears by age, tenant and landlord statements and bank reconciliation by hand. This tool automates the bank feed, the matching and the chasing.

Start free today. Switch it on when you're ready.

Create your free workspace and bring your book across. There's nothing to pay until you add an AI tool.

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