As each report arrives, AI reads it and suggests a category and an urgency, so the boiler that's out with a newborn in the house doesn't sit behind a squeaky door. Your team confirms or changes it before the job goes out.
Plumbing, heating, electrics, roofing and more, so the job can go to the right trade.
From routine to emergency, so the worst problems rise to the top of the list.
The suggestion is a starting point. Your team confirms or changes it before the job goes out.
AI reads the tenant's report and the guide's answers to make its suggestion.
Once triaged, the job is ready to offer to your contractors in your order.
Triage is built to hand uncertain cases to a person rather than guess.
When the AI isn't confident, a review task goes to your team instead of a guess.
A repair taken down on a call shows the caller's urgency as reported, not yet triaged, until your team confirms it.
Your team can change the category or urgency whenever it needs to.
The repairs list puts urgency first, so the team sees what can't wait the moment they open SortX.
AI does the first read; your team makes the call.
From the repair link, a call, or logged by your team.
A category and an urgency, from the tenant's words.
Accept the suggestion or change it.
Offered to your contractors in your order, or assigned straight away in an emergency.
Tenants report repairs from their phone with guided fault-finding questions, so the job arrives with what a contractor needs.
Repair calls to your agency's number answered with AI, day and night. The repair is taken down onto the property for your team to triage.
Jobs offered to your own contractors in your order, moving on when one doesn't answer. They accept in one click from their portal.
It suggests. Your team confirms or changes the urgency, and when the AI is unsure a review task goes to your team.
The repair waits for your team to triage it by hand. It is never treated as low priority because a suggestion is missing.
It runs on repairs reported through your repair link and taken down on calls. Repairs your team logs by hand are triaged by your team as they log them.
It is read by the AI service SortX uses to suggest the triage. It isn't used to advertise to anyone.
Book a demo and bring a repair that went badly. We'll show you how it would run in SortX, from the tenant's report to the paid invoice.
