The quote, the landlord's spend limit and approval, and the contractor's invoice sit on the repair itself. Approve the invoice and the cost goes to the landlord's account. A repair can't be closed while its invoice is still waiting, so nothing slips through.
Record the contractor's quote on the repair.
See the quote against the landlord's spend limit, with a prompt when it goes over.
Every cost sits on the repair the tenant reported, so the landlord can see what it was for.
Record who approved the work and when, ready when the landlord asks.
Record the contractor's invoice and approve or dispute it. The repair closes only once it's resolved.
Costs only move when someone on your team approves them.
Approving the invoice posts the cost to the landlord's account in SortX, so it shows up where you settle with them.
Dispute an invoice and the repair stays open until it's settled.
SortX records the invoice and the approval. You pay the contractor from your own account, as you do now.
Every figure and every decision on a repair is in one place.
Your team approves; SortX keeps the record straight.
When a job needs one, on the repair.
See whether the quote is within what they've agreed.
Who approved it, before the work goes ahead.
The cost goes to the landlord's account and the repair closes.
Tenants report repairs from their phone with guided fault-finding questions, so the job arrives with what a contractor needs.
Repair calls to your agency's number answered with AI, day and night. The repair is taken down onto the property for your team to triage.
Every report gets a suggested category and urgency with AI, so emergencies stand out. Your team confirms or changes it.
No. You pay from your own account as you do now. SortX records the invoice and posts the approved cost to the landlord's account.
Not yet. Your team records the landlord's approval on the repair, with who approved it.
A repair can't be closed while any of its invoices is still waiting for approval or in dispute.
Dispute it. The repair stays open until the invoice is approved or corrected.
Book a demo and bring a repair that went badly. We'll show you how it would run in SortX, from the tenant's report to the paid invoice.
